Presidente InterContinental Cozumel Resort & Spa, an IHG Hotel

Loved this hotel. Location is amazing, the beach was so nice and the snorkeling was fantastic. We went on a snorkeling tour and the snorkeling off the beach here was just as good. The breakfast was superb and what a great location, you sat and had breakfast right on the ocean. Staff were excellent. We were there mid Jan so the hotel was only around 50% full, this also made it pleasant to stay at, if it was full it would have been more chaotic.

Beautiful, impeccably maintained hotel in a tranquil setting away from the cruise crowds. Lovely little beach cove area with added areas for snorkeling where we saw pretty fish and interesting corals, and very nice infinity pool right next to the ocean. We really enjoyed our meals at Le Cap restaurant and excellent breakfast at El Caribeño, as well as the thoughtful and high quality room and bathroom amenities provided. But what impressed us most about this hotel are the people who work there. Everyone we came across was friendly, helpful, and extraordinarily hospitable - which is actually not so common in the hospitality industry!

We absolutely loved our stay here! The ocean view was breathtaking, especially during sunset. The beach was calm, clean, and perfect for snorkeling. A big shoutout to Kevin, who went above and beyond to make our stay extra special we even received a lovely upgrade thanks to him, and it truly made our trip unforgettable. Every staff member we interacted with was friendly, helpful, and welcoming. The hotel has a private and secure vibe. The cozy restaurants on-site had great options. We also loved the boat pickup from the hotel’s dock super efficient. Highly recommend this place if you’re looking for beauty, comfort, and a relaxed vibe. We’ll definitely be coming back!

The food was acceptable, nothing extraordinary. The room was clean, comfortable, and beautiful. The outdoor shower was incredibly enjoyable. The indoor shower was perfect. I loved the private patio and beach access

I so enjoyed my stay. The staff was so friendly and attentive. The bed was comfy. My room was large. The food at the restaurants was excellent. I enjoyed the cabanas I rented. Swimming at the small private beach was a delight. I would definitely return.